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    Remote security services that watch over your sites 24/7

    Our remote security services help you protect sites, assets and lone workers around the clock, even when no one is on-site. We use remote video monitoring, alarm monitoring, access control and lone worker protection to spot issues early and respond quickly. It’s a smart way to increase security while keeping costs under control.

    Four Securitas operators monitor cameras and events on screens in the operations center.

    Overview

    What our remote security services do for you

    Remote security services use technology, live monitoring and clear procedures to protect your sites and people when you’re not there. They are ideal for locations that are empty at night, spread across the country, or costly to staff around the clock.

    Typical needs include watching CCTV cameras, handling alarms, managing access to doors and gates, and keeping lone workers safe. We do this from our remote security operations centres (SOC), using trained operators, proven processes and reliable systems.

    Securitas monitoring centre operator managing CCTV and security systems in South Africa

    How we work

    Integrated remote security built around you

    Remote services can stand alone or support your on-site and mobile security. You might use remote video monitoring at night, alarm monitoring for all your sites, remote access control for doors and gates, and lone worker protection for staff on the move.

    We’ll help you choose the right mix, based on your risks, opening hours and budget. As your needs change, we can add or adjust services without major disruption.

    Security operators working in a modern control room, monitoring multiple CCTV screens that display live surveillance footage of indoor and outdoor environments, while using computers and communication equipment at a desk.

    Benefits

    Why clients choose our remote services

    24/7 protection without full-time staff
    Remote services give you round-the-clock monitoring for alarms, video and access, even when no one is on-site. This helps you protect more sites without the cost of permanent staffing at each location.
    Faster, more informed response
    Our operators can view cameras, check alarms and review access events before acting. This reduces false alarms and helps you send the right response, with better information from the start.
    Support for lone workers
    Lone worker protection services give your staff a direct line to our monitoring centre. If something feels wrong or an incident occurs, they can raise an alert and know someone is there to help.
    Scalable across many sites
    You can connect multiple sites to our remote security operations centres. As you grow or change your estate, we can add or remove locations without major disruption.
    Clear data and reporting
    We log alarms, video events and access activity, and share regular reports. This helps you see patterns, review performance and make better decisions about your overall security strategy.
    Works with on-site and mobile security
    Remote services can support your on-site officers and mobile patrols. Together, they create a more complete security solution, with eyes on your sites and people at the right place when needed.

    Not sure which services you need?

    Answer a few simple questions to get a first view of which security services could fit your sites. It’s not a full risk assessment, but it’s a helpful starting point for a conversation with our team.

    Start your security self-assessment

    Industries

    Industries we serve

    Remote security services are used by organisations that need reliable monitoring across one or many sites, often outside normal hours. They are especially useful where sites are spread out, lightly staffed or hold high-value assets.

    Testimonials

    How remote services support our clients

    James R.
    Security Manager, Logistics company
    Reliable monitoring across our estate
    “Securitas monitors alarms and CCTV for our warehouses day and night. We see fewer false alarms and faster, clearer information when something does happen. It’s made our security more consistent across all locations.”
    Emma T.
    Operations Manager, Facilities services company
    Better support for lone workers
    Our field staff often work alone and out of hours. The lone worker protection service gives them confidence that someone is watching out for them, and we have clear procedures if an alert is raised.
    • FAQ

      Frequently asked questions about Remote security services

      Have questions about Securitas Remote Services? Find answers to common questions about remote monitoring, technology-enabled security solutions, incident response, and how our remote security services help organizations improve protection, reduce risks, and maintain business continuity.